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This procedure is now to be handled through the Lesotho National Single Window (LNSW) from 1 September 2025 and is a fully electronic process.
To make an application, an applicant must first be registered with the LNSW. Information regarding the process to register and its requirements can be found at the Lesotho National Single Window portal.
The LNSW is the national system that manages all trade related authorisations. It is the one location from where applications can be made for all types of permits, certificates and licenses required for the import, export and transit of goods in Lesotho. As an electronic system, the LNSW receives a single application and directs it to all involved responsible agencies for their processing.
An applicant can track the progress of their applications through the LNSW and do not need to physically visit the offices of the agencies involved. Where payment is required for a permit, this can be made either at the Agency's cashier office or shall soon be possible fully electronic through the LNSW without need to visit the involved agencies cashier.
Upon issue, the permit reference number need only be referenced when making a Customs declaration in ASYCUDA World and there is no need to attach a scanned image of the permit as was previously required with paper-based permits.
The diagram below describes the application process steps for the above-mentioned permit on LNSW.
** IMPORTANT NOTE ***
With the introduction of processing on LNSW, there is now no need to obtain the Import Permit for Dairy Products from LNDB and then apply to the Department of Livestock for its corresponding Import Permit. A single application to the LNSW for import of dairy products will send the application to both LNDB and Department of Livestock and a single Import Permit for Dairy Products will be issued upon successful processing. Only the one, single consolidated Import Permit for Dairy Products on LNSW will be required for ASYCUDA World for Customs processing.

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